Contact Us
To order a test call our freephone number: 0808 145 5789
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dadcheck® Complement Genomics Ltd. 129i Bioscience Centre Business and Innovation Centre Wearfield, Sunderland Tyne & Wear SR5 2TA United Kingdom |
We usually send sampling kits out by first class post but if you are local to the region you have the additional option of calling to arrange a sampling appointment to be held at our facilities here in Sunderland. All that we ask is that you give us at least 24 hours notice in order to prepare all the necessary paperwork.
For directions and map, please feel free to contact us either by phone on the number listed above, or by emailing us at sales@dadcheck.com.
Customer Feedback Survey: Please take a few moments to complete our customer feedback survey by clicking here
If you would like to register a complaint: Please direct your complaint to
Louise Allcroft (Director). You can contact Louise by telephone on: 0191 516 6633, by letter to the address above or by email to: louise.allcroft@compgeno.com.
It is very important to us that we deliver to you the best service we can during this emotionally trying time for you and your children. If you feel that this is not the case or if you feel we could do something better, then please let us know. We will try and resolve your issues as quickly as possible.
While we are we are processing your test:
To discuss your existing case please call us on 0191 516 6633 remembering to have your unique case reference number. e.g. DCX####, at hand and speak with our friendly staff who can put your mind at ease and answer any questions you may have. You can also email us in confidence at sales@dadcheck.com
Useful contact details:
Tel: 0191 516 6632 or 0808 145 5789 (office hours) or 07906 667 354 at any other time (inc. weekends)
Fax: 0191 516 6005/6501
Email: sales@dadcheck.com
dadcheck® is a registered trading name of Complement Genomics Ltd, a company which provides a broad range of genetic services. Please feel free to view www.compgeno.com for an overview of our services.